• Business goal definition

Identify business process issues. Track root cause. Set expectations. Shape solution.

• Proof of concept

Simple RPA solution, applied to selected process step. Limited deployment. Technical feasibility proven.

• Process analysis & optimization

Identify process flow. Analyze process steps and dependencies. Design improvements.

• Define full scope

Describe changes and new process flow. Manage scope.

• Implement solution

Configure software robot. Test and deploy.

• Monitor performance

Verify results vs. goals. Constantly improve if necessary.